Investigating members

Before you act on someone, see what they’ve done before. These commands bring a member’s record and recent messages together, and find messages across the server.

To use them, turn on the Utilities plugin on the Plugins page of /settings. They only show messages from channels you can read.

Commands

Command	What it does	Options
/investigate	See a member’s record and recent messages in one place.	user
Investigate (user menu)	The same, from a member’s menu.	—
/whois	Look up a member or user: account, roles and record.	user
/search	Search recent messages.	contains, regex, channel, user
/context	Send a .txt transcript of a message and those around it.	message, before, after
/jump	Get a link to a message by its ID.	message
/time	Show the time used for log timestamps.	none

/investigate

Run /investigate with a user, or right-click a member and choose Apps → Investigate. The card shows:

• when their account was made, when they joined, and how old their account was when they first joined
• Flags, like a very new account, a recent join, an active mute, or that they’re no longer in the server
• Messages: how many they’ve sent in the last day and week, how many were edited and deleted, and their 3 latest messages
• their cases, notes, tickets, appeals, and the automation rules they’re close to triggering, for the plugins you have on and the permissions you have

Buttons open the Timeline, everything about them newest first, and List cases, List notes and List evidence.

/search

Option	Description
contains	What to find: 3 to 100 characters of it, or a pattern when regex is on. Required.
regex	Read contains as a regular expression. Use \y for a word boundary.
channel	Only messages in this channel or thread.
user	Only messages from this user.

If you search too often, Axmo asks you to wait a moment.

/context and /jump

/context sends a transcript file of a message and the messages around it, for evidence or to catch up on what happened.

Option	Description
message	The message’s ID. Required.
before	How many messages before it to include, 0 to 50. Defaults to 25.
after	How many messages after it to include, 0 to 50. Defaults to 25.

/jump gives you a link to a message when you only have its ID, like from a log.

Limits

Axmo only keeps recent messages, so /search, /context and the message counts in /investigate can’t go further back than this:

	Starter	Plus	Pro
Messages kept	14 days	30 days	45 days

Permissions

These commands are shown to members with Time Out Members by default.

Permission	Allows	Default groups
utilities.context	Jump to messages and see the ones around them (/context, /jump)	viewer, helper, moderator, administrator
utilities.investigate	Look into members’ records and recent messages	helper, moderator, administrator
utilities.whois	Look up members and their local time (/whois, /time)	moderator, administrator
utilities.search	Search stored messages with /search	moderator, administrator

What /investigate shows also depends on your other permissions, like tickets.view for tickets and appeals.view for appeals. A server can stop moderators seeing records about themselves. See Cases.